New Client Information
Wellness Membership Changes
Wellness memberships may be upgraded at any time. An additional joining fee or a service charge
When adding dependents proof of guardianship may be required.
Additional restrictions may apply.
Lessons, merchandise and concession items may be charged to your Clinic account. Clients are billed and drafted monthly. It is the main member's responsibility to monitor their children’s charges to the wellness membership account.
Wellness membership dues must be paid through electronic funds transfer (EFT) or credit/debit card. Discounts apply when paying via EFT. There is a $35.00 charge for returned non-sufficient funds & a $15.00 late fee if dues are not paid in full each month.
Lost & Found
The Clinic is not responsible for lost or stolen items.
Please lock your valuables while working out and while showering. If you forgot your lock, leave your keys or ID at the service desk & we'd be happy to loan you one!
In the unfortunate event that you do lose something, lost & found items are saved for one week. Contact the service desk in order to retrieve your lost item.
The Pacific Clinic reserves the right to turn away out of town guests based on capacity limitations.
Age 0 - 2: $5.00
Age 3 - 5: $10.00
Age 6 - 13: $15.00
Age 14+: $20.00
We encourage clients to bring their guests to the Clinic. We do require guests to pay for a guest pass and be accompanied by a client while using our facility. Local guests coming in with clients are limited to 4 paid visits per calendar year.
If you purchased a guest pass, and join within a week your guest pass will be discounted off your joining fee.
Out of town guests (25 miles or more)
Non-members who live 25 miles away from The Pacific Clinic or more are welcome to purchase a guest pass and use the Clinic. *Proof is required* Click here to see how far you live from ThePC!
Reservations are required for most of our swimming lap lanes and at all times in our Recovery Zone.
How to make a reservation:
Call 509-783-5465, stop by the Service Desk or use the Pacific Clinic app!
Sign in using your username and password
Click the classes tab
Scroll to the desired time you'd like to book
Click sign up located at the bottom
Click the family member associated with your account that you'd like to book for, then click next
Click confirm and you're good to go!
Pool 1: lane 1 and lane 2. Pool 2: lane 2 and lane 3
Shared Lanes (circle swimming, partner training/fitness; Max 2 persons):
Pool 2: lane 4 and lane 5
No RSVP required. First come, first serve Lane:
Pool 2: Lane 1
Lap lane reservations not used within the first 15 minutes will be void and the lane will become available on a first-come, first-serve basis. All lane reservations are 1 hour long.
ALL services require a reservation, even if there is no one currently using the station.
We love helping families keep their kids healthy & Active at all ages!
Here are our guidelines to keep them safe:
Children under 12 MUST be accompanied by an adult when they enter the Clinic, and that adult must remain in the Clinic the entire time their children are in the Clinic.
We have designed several areas around the Clinic to be safe for kids. Please keep your kids out of the hallways and in their appropriate locations. (See ages guidelines below)
Ages: newborns to 6
Ages: 6 to 13
*See pool policies for safety rules pertaining to children*
Pre-teens (12 to 13) are welcome to use the upstairs facility and participate in group exercise classes alongside a parent/guardian.
*wristbands are required. see service desk for more info
*See fitness center/weight room policies for more info/guardian.
Please follow these guidelines when splashing around in our pools!
Children under 6 must have a responsible person age 16+ within arm's reach
Children over the age of 6 who know how to swim by themselves are able to swim during lifeguard swim by themselves. (Please do not allow your children to swim for more than 2 hours without your supervision.) If your child requires a life jacket or water wings they are not permitted to swim alone.
During non-lifeguard hours, children under the age of 14 must have an adult present.
In Pool II swimmers under 16 years of age must pass a swim test to be in the deep end and a lifeguard or coach must be present or a parent must remain on deck and act as lifeguard while child is swimming. To schedule a Swim Test contact the aquatic director."
SWIMSUITS ARE REQUIRED. (No cotton) Keep it modest. Please cover up your private parts. No inappropriate graphics or language on your clothing/ swim wear allowed.
Clients are required to shower before entering the pools and hot tubs.
If you have open sores or a bloody nose, please do not use the pools, hot tubs or spa area until you are healed.
No diving in Pool 1. Diving is allowed in designated areas in pool 2.
NO HORSEPLAY or RUNNING around the pool deck. Please respect lifeguards as they remind you of safety protocols.
Children who are not potty-trained MUST wear a swim diaper. (Please take your child(ren) to the bathroom before entering the pools.)
We reserve the right to ask non-accommodated clients to please leave the pool area and/or facility.
open memorial day - labor day
No swimming without a lifeguard present.
Children under 8 years must be supervised by an adult at all times. If the child is a non-swimmer the parent must be within arm’s reach of the child. A swim test is offered for children who want to swim without a parent in the water. If they pass the swim test, they get a wristband to identify that they can swim. A ratio of one adult to every 3 children is required for children under 8. Life jackets and water wings are allowed only when parents are within arm's reach of their child.
Children must be 8+ years old and know how to swim to use the water park without an adult supervisor. However, we recommend adult supervision at all times – children can tire out.
Shower before entering the pools.
NO diving allowed.
Proper swim attire is REQUIRED.
Children not potty trained must wear a swim diaper. Swim diapers are available for purchase at the service desk or the concession stand. Please take children to the restroom prior to swimming. This is extremely important because fecal accidents require us to close SplashDown Cove.
Changing tables are provided in the SplashDown Cove Restrooms.
Please no running or rough playing. Play nice.
No food or drink is allowed while swimming in our pools.
Children under 8 must be supervised by an adult.
WARNING: WATER DEPTH IS SHALLOW.
Only one rider per slide at a time. Slide feet first, sitting up with arms and hands inside the flume. Leave the plunge pool promptly after entering. The landing area must be clear before entering the slide. Follow the instructions of the lifeguards at all times.
No tubes, mats, or water wings are permitted on the waterslide.
No diving or jumping from the play unit. No climbing on walls.
All riders must be at least 42” tall.
The maximum rider weight is 300 pounds.
Non-swimmers are not permitted.
Wait for instructions from the lifeguard stationed at the slide starter tub.
Do NOT attempt to stand up.
The line should form on the deck with one rider on each landing and one rider in the starter tub. Wait until the landing area is clear before entering.
Riders must be in good health. Elderly persons, those suffering from heart disease, high blood pressure, epilepsy, or persons using prescription medication should consult their physician before using this slide. Individuals with medical conditions including, but not limited to, pregnancy, heart, or back problems should not ride.
Please Leave the run-out area promptly after entering.
Rider assumes all risk of injury due to misuse of this slide or failure to follow these rules.
Lockers, Towels & Tannng
Lockers are available at the west end of the Clinic for daily use at no additional charge. The client supplies a padlock to secure the locker. Items left in the locker overnight are removed nightly and put in lost and found. The east end rental locker rooms are for adults only (With the exception of the semi-private women's locker room). Rental locker fee per month: $16.00 long locker, $10.00 short locker. Contact the service desk or Our Client Advocate to rent a locker.
Don't forget to bring a towel! We do not offer towel service.
Tanning is reserved for adult clients only with proof of age and must show a photo ID. Only one person in the tanning room per visit. Children under the age of 18 are not allowed to tan without parental consent and a written prescription from a doctor (per Washington State Law). If you arrive 10 minutes late for your appointment your time may be cancelled. Trade your keys at the service desk for the key to the tanning bed door.
The entire Clinic is co-ed with the exception of the locker rooms.